DELIVERY POLICY
FREE pick-up/drop off at these two Locations:
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Tucson - I-10 and Red Rock Exit: 226
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Phoenix - I-10 and SR 587-Casa Blanca Rd Exit: 175
Door-to-Door Delivery is $20 minimum to most Phoenix/Tucson local residential type locations but may be higher in rural outlying, hotel, venue or Downtown locations. Rate is based on location and mileage (+$1 per mile)
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Delivery charge is per each way. (receive + return)
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Door-to-Door Delivery is available for orders over $50
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Delivery/Pick-up is curbside only
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Questions? Contact us for details
No deposit plus free delivery if you use our photographer! (only available on 1-day rentals)
RENTAL POLICY
Your Bouquet / Décor Rental is based on a 3-day time period.
Arrangements shall be made to pick up or drop off the bouquet /décor rental items to a specified location at a specified time as agreed upon by both parties.
We love our clients and understand that many of you are being pulled in many directions during your wedding planning, so we truly will do our best to accommodate your schedules!
PAYMENT METHOD
Cash payments and deposits are due at the time of receiving rental. Special orders require payment/deposit at the time the order is made. Rental deposit will be retained until rental products are returned. If product is returned in the same condition as when rented, you will receive your full refund at the time of return.
If you decide you want to keep your bouquet and/or décor item, we will retain your deposit for those items.
In the event of a damaged product, we will access the cost for repair or replacement and refund accordingly.
We accept most bank apps for deposits such as Venmo, Zelle, CashApp, PayPal, but we only accept good ol' cashola for the rental cost. The refund of your deposit will be returned in the same manner as it was accepted.
SPECIAL ORDERS + BOUQUET PURCHASE
We occasionally take special orders on some products. Please contact us to discuss your details and ideas. People ask us all the time if we sell our bouquets. Yes, we sell and ship our bouquets within the continuous 48 states. Please reach out to us for details. (note, we do not ship for renting)